Cryogenic Industries Service Companies (NCS), a functional unit of Nikkiso Cryogenic Industries’ Clean Energy and Industrial Gases Group, said it has entered into a collaboration agreement with Nikkiso group members LEWA andGeveke (subsidiaries of Nikkiso Co., Ltd (Japan)) to become ACD authorized sales and service facilities. ACD is Nikkiso’s engineering and manufacturing company specializing in machinery designed to operate at cryogenic temperatures.
The new collaboration is intended to improve ACD’s presence in Europe and strengthen the Nikkiso Service Brand globally to 18 worldwide service locations. The Geveke facility in Amsterdam, Netherlands, and Lewa facilities in Milan, Italy, and Vienna, Austria, will be fully operational by Jan. 1, 2020, the company said.
The agreement provides stronger regional coverage by offering more certified locations and certified field service technicians closer to ACD’s customers. The additional coverage also reduces customer downtime by providing quick service tech dispatch and a dedicated inventory guaranteeing parts availability.
“The formation of this alliance will enable us to better support the aftermarket service network for our customers and continue to deliver high quality service that allows our customers to maintain reliable operations and deliver sustainable productivity,” said Peter Wagner, CEO of Cryogenic Industries.
Services offered will include pump repair, oxygen cleaning, a pump exchange program, dedicated inventory, product training, and 24/7customer support from certified technicians.
Cryogenic Industries, Inc., a member of Nikkiso Co., Ltd.,companies manufacture engineered cryogenic gas processing equipment and small-scale process plants for the liquefied natural gas (LNG), well services and industrial gas industries.